Not a policy line buried in the terms. A platform service: real columns, plain-SQL access, and exports you control — on every record SitePilot captures.
Behind the app, SitePilot turns your fields into real, typed, named columns — one clean table per thing you track: projects, work orders, forms, accounts. You get spreadsheet-style access to your own record: filter, sort, join, export. No key/value maze, no engineer to translate.
Every column is stable and named — your saved views and exports keep working as you add fields.
Pull your full record as CSV or structured JSON — your job history, photos, sign-offs, and forms, in open formats you can open in Excel, back up, or move. Any entity to a spreadsheet in one click; the whole account-and-project tree as JSON.
Exports are your copy to keep — no request queue, no gatekeeping, no metered toll to read what you created.
Every customer runs on its own isolated Postgres database — your data is never blended into a shared black box. It's backed up nightly to monitored, offsite storage, so your record survives a bad day.
Backups are our durability pipeline. Your downloadable copy is the CSV/JSON export and your queryable tables — always current, always yours.
Durability is ours to run. Ownership is yours to keep.
Turn on a scheduled, customer-owned archive: your full record delivered as flat, real-column tables (CSV + Parquet) to storage you control — so you hold the keys yourself, not just a login to ours. The same data you run the business on, in your own hands, on your own cadence.
Ask us to enable the managed archive for your account — it ships as part of the ownership service.
Straight answers
Yes. Your record lives in real, typed, named columns — one flat table per entity — so you can filter, sort, and export like a spreadsheet, no engineer required.
Any entity to Excel-ready CSV, and the whole account/project tree as structured JSON. Turn on the managed archive and you also get scheduled CSV + Parquet delivered to your own storage.
You take it with you. Terms §7 grants you ownership of everything you put in, and your export path is part of the product — not a favor you have to request.
We keep nightly offsite backups so your data is durable — that's our ops pipeline. The copy you read and download is your live, queryable record and your exports. Nothing about your history is hidden from you.
Run the whole job in SitePilot — and keep a real, queryable, exportable copy of everything you build.
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